Last Updated: 25 September 2026

1. Introduction

PT Pasifik Niaga Raya (“Pasifik Teknologi”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your corporate data, fleet telematics, and personal information. This Privacy Policy outlines how we collect, use, process, and safeguard information when you use our website, IT services, IoT hardware, and Electric Vehicle (EV) management platforms.

2. Information We Collect

As a B2B enterprise solutions provider, we collect data necessary for system functionality and operational excellence. This includes:

• Corporate Account Data: Name, business email, phone number, company name, and job title of authorized personnel.
• Telematics & IoT Data: Real-time GPS location, vehicle speed, engine diagnostics (OBD-II), fuel consumption, and driver behavior logs.
• EV Infrastructure Data: Battery State of Charge (SoC), State of Health (SoH), temperature variations, charging cycles, and power consumption metrics.
• System Usage Data: IP addresses, browser types, log files, and interaction metrics with our dashboards to improve user experience via surga.tech methodologies.

3. How We Use Your Data

We process your data strictly to deliver and improve our enterprise services. The purposes include:

• Providing real-time fleet monitoring and predictive maintenance analytics.
• Automating spare parts ordering and workshop inventory management linked to pasifikparts.com.
• Optimizing EV routing and charging station queues.
• Ensuring platform security, identifying anomalies, and preventing unauthorized access.

4. Ecosystem & Third-Party Sharing

We operate within a unified technology alliance. To provide comprehensive cross-industry solutions, your data may be securely processed across our integrated network, including:

• Dermaga.tech: For synchronization with maritime, port, and freight logistics systems.
• Atlantiktekno.com: For hosting massive offshore and enterprise infrastructure data.
• Surga.tech: For analyzing behavioral usage patterns to optimize UI/UX software design.

Strict No-Sale Policy: We categorically do not sell, rent, or trade your fleet telematics or corporate data to third-party data brokers or external marketing agencies.

5. Data Security & Retention

We implement enterprise-grade encryption (in transit and at rest) and comply with ISO 27001 data security standards. Operational data is retained only for as long as necessary to fulfill contractual obligations (SLAs), legal requirements, or auditing purposes. Clients reserve the right to request historical data deletion.

6. Your Rights

Under applicable data protection laws in the Republic of Indonesia, authorized client administrators hold the right to access, export, correct, or request the deletion of their operational data hosted on our servers.

7. Contact Us

For inquiries regarding this Privacy Policy or data subject requests, please contact our Data Protection Officer at: cs@pasifikparts.com.